Avolv vs ServiceTitan

ServiceTitan wasn't built for you.
Avolv was.

ServiceTitan is the enterprise leader for large HVAC, plumbing, and electrical shops. It is also expensive, contract-locked, and, in their own words, not optimized for companies with three or fewer techs. Here is when Avolv makes sense instead.

Published pricing
ServiceTitan is quote-only
No 12-month contract
ServiceTitan locks you in for a year
No six-figure implementation
ServiceTitan charges $5K to $50K+
Your data on cancellation
Export reported difficult on ServiceTitan

Why operators move to Avolv

ServiceTitan is built around a big CSR team and a big budget. Avolv is built for route-based operators who want to see the price first.

Built for route-based service

Avolv runs recurring routes, chemistry, and the books in one system. ServiceTitan is built around a CSR team booking one-off calls.

See the price before the demo

Avolv publishes pricing and scopes setup on the first call. ServiceTitan is quote-only with a five-figure implementation.

No year-long lock-in

Avolv is month to month and your data exports anytime. ServiceTitan is a 12-month minimum, and users report a hard export.

Feature by feature

Where the two products line up, and where they don't.

CapabilityAvolvServiceTitan
Get and keep customers
AI voice receptionistIncludedCSR and add-on tools
Website builderIncludedNot offered
Marketing and reviewsIncludedEnterprise marketing suite
Sales CRM and pipelineIncludedEnterprise CRM
Run the field
Route optimization for recurring routesIncludedCSR dispatch, one-off
Pool chemistry and route depthIncludedNot offered
Offline-first mobile appIncludedIncluded
Billing and money
QuickBooks Online syncIncluded, line by lineAccounting integrations
Card payments and auto-payIncludedIncluded
Cost and flexibility
Published pricingPublicQuote-only
Implementation feeScoped, quoted upfront$5K to $50K+
ContractMonth to month12-month minimum
Pricing modelPer location~$245 to $500 per tech/mo
Built for small teamsAny sizeNot for 3 or fewer techs, their words
Data on cancellationExport anytimeExport reported difficult
Who you reach for helpThe founder who built itEnterprise support and sales

ServiceTitan figures reflect its public pricing and product pages as of September 2026. Confirm current terms with ServiceTitan before you decide.

Everything Avolv does

The pool operations are the starting point. This is the rest of the business, running in the same system.

AI that works the phones and the field

  • AI voice receptionist that answers, checks the calendar, and books the job
  • Ask Avolv assistant with voice commands and instant answers on any account
  • Ask the Supervisor SMS bench for techs in the field
  • AI meter scanning for chemistry, plus ORP alerts read off the photo
  • Voice-to-invoice and voice notes
  • Video and text to estimate
  • Website audits graded for Google and AI-assistant visibility

Scheduling and the field

  • GPS route optimization and territory check
  • Dispatch board and field calendar
  • Pool coverage with bulk editing and tech and day filters
  • Service frequency library
  • Technician location tracking with consent
  • Offline-first mobile app, bilingual English and Spanish
  • Live-camera proof only, native iOS and Android app in progress

Billing and money

  • QuickBooks Online sync with line-by-line reconciliation
  • Stripe card payments and auto-pay
  • Invoice approval routing and check image masking
  • Multi-invoice check splitting
  • Chemical P&L with labor burden
  • Supply catalog purchasing
  • Expenses tracking

Sales, CRM, and growth

  • Pipeline CRM with drag-and-drop deals
  • Proposals and contracts with e-signature
  • Two-way estimate conversations over SMS and email
  • Marketing campaigns and follow-up sequences
  • Surveys, review requests, and Google reviews
  • Booking and online booking
  • Website builder and prospect discovery

Communications

  • Per-tenant email sending domains with bounce management
  • A2P-compliant SMS
  • Bilingual translated messaging and voice notes
  • Branded contact forms
  • Inbox parsing from Angi, Thumbtack, and Gmail

Repairs and service network

  • Cross-tenant partner repair dispatch
  • Customer portal with an Issue button, built for every vertical
  • Repair work orders with SCP and Pool360 ordering

Data and onboarding

  • Skimmer import with dedupe and reconciliation
  • Full migration tooling, quoted upfront
  • Avolv University training

Pricing side by side

All ServiceTitan numbers from public sources as of September 2026.

ServiceTitan

What ServiceTitan charges
Starter tier
~$245 to $300 per technician per month.
Essentials tier
~$300 to $400 per technician per month.
The Works tier
~$400 to $500 per technician per month.
Implementation fee
$5,000 to $50,000+ one-time.
Contract length
12-month minimum.
Published pricing
None. Quote-only through a sales demo.

Avolv

What Avolv charges
Subscription
Per service location, month to month
Users, techs, trucks
All included, no per-seat fees
AI receptionist
Included
QuickBooks sync
Included, line by line
Marketing, follow-up, reviews
Included
Setup
One-time, scoped to migration
Contract
None. Month to month.

See full Avolv pricing →

What it looks like at your size

Real math, not vendor math.

Your operationOn ServiceTitanOn Avolv
5 techsEssentials: ~$1,500-$2,000/mo + $10K-$15K implementation + 12-mo contractQuoted per location, no contract, no six-figure implementation
10 techsEssentials: ~$3,000-$4,000/mo + $15K-$25K implementation = $51K-$63K year oneA fraction of that, no contract
20+ techsDesigned for you: $50K-$100K+/yearDesigned for you too, without the six-figure lock-in

Migration story

Avolv migrations from ServiceTitan are less common, because operators who spent five figures on implementation do not leave lightly. When they do, it is because the recurring-route economics never made sense on an enterprise CSR-first tool. Data export takes more work when the platform is closed, but it is doable. Talk to me before you sign a cancellation, because timing matters.

Read the Resort Pool Services case study →

Questions we get about this comparison

Is ServiceTitan bad software?

No. It is genuinely enterprise-grade and it fits large operations doing complex dispatch. The problem is fit. ServiceTitan has publicly said the platform is not optimized for companies with three or fewer technicians. It is expensive, contract-locked, and built for CSR-driven dispatch of one-off calls rather than route-based recurring service.

Can Avolv migrate my ServiceTitan data?

Migrating out of ServiceTitan is harder than most tools because the export process is not friendly. Some users report needing legal help to retrieve their own data. It is still doable. Talk to me first before signing a cancellation, because timing matters.

Does Avolv have ServiceTitan's marketing features?

Avolv has marketing campaigns, follow-up sequences, review generation on autopilot, and a lead pipeline with AI classification. Not identical to ServiceTitan's full marketing suite, but adequate for most operations without a dedicated marketing team.

Why don't you publish enterprise pricing?

We do. Pricing is public on the pricing page. What we do not do is a $50K implementation, so there is no hidden number.

See the price before you sign anything.

Book fifteen minutes. Bring your tech count, and I'll show you the side by side on your numbers, with no implementation surprise.

More Avolv comparisons

Sources

ServiceTitan figures on this page reflect the company's public pricing and product pages as of October 2026. Confirm current terms with ServiceTitan before you decide.