
Most small businesses lose leads simply because someone calls or inquires at 7pm and doesn't hear back until the next morning—by then they've moved on. Automated booking, instant text replies, and 24/7 chat fill that gap immediately.

The HVAC tech finishes a job, the plumber leaves a quote, the cleaning crew wraps up—and then nothing. No check-in, no review request, no seasonal reminder. It's not that owners don't want to follow up; they just don't have time. Automated sequences handle this without adding to anyone's plate.

Getting happy customers to leave reviews at the right moment, monitoring what's being said online, responding appropriately—most owners know it matters but never get to it.
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