A field tech flags a repair, a supervisor prices it, the owner approves, and it goes to a partner company or your own technician. Service Network moves repair work across company lines and keeps every job tracked from the report to the invoice.
Repairs are where money leaks out of a service business. A tech sends the job straight to another company without checking warranty or price, the owner never sees it until the invoice arrives, and nobody can say later what was agreed. Service Network puts a structured flow in the middle: the field reports the issue, a supervisor prices it against a price book, the owner approves, and only then does it dispatch, whether to a partner you are linked with or to your own crew on the dispatch board.
A repair flow that holds up from the field all the way to the invoice.
A repair reported from the field is priced by a supervisor and approved by the owner, so nothing is dispatched without a known price and a yes.
Send the job to a partner company you are linked with, or fulfill it with your own technician on the dispatch board. The same flow runs either way.
Every repair carries from the field report through completion to billing, with variances flagged, even when the work crosses company lines.
A technician reports the issue from the mobile app with photos or a video, in English or Spanish, online or off.
A supervisor prices it against the price book and the owner approves, so the number and the go-ahead are both on record before anything moves.
The job goes to the partner or your crew, comes back completed, and is invoiced through the same billing path, with any variance surfaced.
Companies that send repair work to a partner, or run their own repair crew, and want pricing and an approval step in place instead of technicians routing jobs on their own.
Service Network runs on top of the Avolv core platform. Fifteen minutes and we'll show you how a repair moves from the field to the invoice.